495 Platform Privacy Policy
This policy explains how the 495 platform collects, stores, uses, and protects personal information of Malaysian users. Please read carefully before using our services.
Effective Date: 1 January 2026
What Information Do We Collect?
The 495 platform collects various types of information from users to ensure our service is delivered smoothly, securely, and effectively. The information we collect includes these categories:
Account and Identity Information
During registration, you will need to provide your full name, email address, phone number, and other necessary information to verify your identity. This data is used to manage your account, process transactions, and ensure account security.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect payment method details you use — including bank account numbers or digital wallet information like TNG eWallet. We do not store credit or debit card numbers directly on our servers; card details are processed through third-party payment processors complying with recognized security standards.
Device and Browser Data
We automatically collect technical details when you access the 495 platform — including device type, operating system, browser type and version, IP address, and screen resolution. This data helps us optimize your experience and detect any suspicious activity.
Platform Usage Data
We record information on how you use the platform — including pages visited, games played, session duration, and actions within your account. This usage data helps us understand user needs and improve service quality.
What Is Your Information Used For?
All information collected by the 495 platform is used solely for legitimate purposes related to providing services to you. The main purposes for using this information are:
- Account Management — enabling you to log in, access your account, and manage profile settings securely
- Transaction Processing — verifying and processing deposits and withdrawals in Malaysian Ringgit (RM)
- Platform Security — detecting and preventing fraud, account abuse, and activities that violate our terms of use
- Service Improvements — analyzing usage patterns to improve the platform’s interface, speed, and content
- Important Communications — sending notifications related to your account, transaction confirmations, and important policy updates
- Legal Compliance — complying with applicable Malaysian laws and regulations when required by authorized authorities
495 will not use your information for any third-party marketing without your explicit consent.
Use of Cookies and Session Tracking
The 495 platform uses cookies and similar tracking technologies to enhance user experience and ensure essential platform functions operate correctly. Cookies are small data files stored on your device when you visit our site.
Types of Cookies Used
- Session Cookies — maintaining your login status during active sessions and automatically cleared when the browser closes
- Preference Cookies — saving your language and display preferences so you don’t need to reconfigure each visit
- Security Cookies — helping detect unauthorized login attempts and protecting your account from takeover
- Analytics Cookies — collecting anonymous data on how users interact with the platform for internal improvements
You can configure your browser to reject cookies, but this may affect the functionality of some 495 features. Continuing to use the platform after this cookie policy notice is taken as your consent to the cookie use described above.
Data Storage, Security, and Information Sharing
How Is Your Data Protected?
The 495 platform applies various technical and procedural security measures to protect your personal information. All data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer). Data stored on our servers is protected by strict access controls and accessible only to authorized staff.
We retain your personal information as long as your account is active or as necessary to fulfill the purposes outlined in this policy. When information is no longer needed, it will be securely deleted or anonymized.
Third-Party Sharing
495 does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in limited situations as follows:
- Service providers we engage to help operate the platform — such as payment processors and cloud infrastructure providers — all bound by strict confidentiality agreements
- Authorized Malaysian authorities when required by law or a valid court order
- In cases of merger, acquisition, or sale of company assets, users will be notified in advance
Your User Rights and How to Contact Us
Access and Correction Rights
You have the right to access the personal information we hold about you at any time. If you find any inaccuracies or outdated details, you may request corrections by contacting our support team. Corrections will be processed within a reasonable timeframe after verification.
Account Deletion Rights
You may request to close your 495 account at any time. After closure, we will delete or anonymize your personal information within a specified period, except for data that must be retained to comply with legal obligations or complete any outstanding transactions.
Changes to This Privacy Policy
495 reserves the right to update or modify this privacy policy from time to time. Any significant changes will be notified via in-account messages or notices on our website. The updated effective date will be displayed at the top of this page. Continuing to use the platform after such changes take effect constitutes your acceptance of the revised policy.
Contact Us
For any inquiries, concerns, or requests regarding your privacy and data protection, please contact the 495 support team at:
For general platform questions, you can also check FAQ section our section containing answers to the most frequently asked questions.
Your Data Is Secure with 495
We are committed to protecting every user’s privacy. Register an account today or check the FAQ for more information.